Frequently Asked Questions (FAQ)
Riza Tech (SMC-PRIVATE) LIMITED
đź“Ť 78/2, Lane 17, Muslimabad, Karachi, Pakistan
đź“ž +92 213 5158575
📧 Syedadeelrazaa@gmail.com
1. What does Riza Tech do?
Riza Tech provides IT-related products and services, offering solutions tailored to businesses and individuals, including hardware, software, networking, and technology support.
2. How can I place an order or request a service?
You may contact us directly through phone or email. Online ordering and service request portals will also be introduced soon.
3. What IT services do you offer?
We offer:
- IT consulting
- Hardware & software supply
- Networking installation
- System maintenance
- Tech support & troubleshooting
- Customized IT solutions for businesses
4. Do you offer onsite technical support?
Yes. Our technicians can visit your business location in Karachi for installations, repairs, and troubleshooting.
5. What areas do you deliver to?
We deliver IT equipment and products nationwide across Pakistan through reliable courier partners.
6. What payment methods do you accept?
We accept:
- Bank transfer
- Cash on delivery (for selected items)
- Corporate invoice billing (for approved clients
7. How long does delivery take?
Delivery times depend on the product category, but typically:
- Karachi: 1–3 business days
- Rest of Pakistan: 3–7 business days
8. What is your warranty policy?
Most IT products come with a manufacturer’s warranty. Warranty terms vary based on the product type and brand. Customers may contact us for verification or assistance with warranty claims.
9. How do I contact customer support?
You can reach our support team at:
đź“ž +92 213 5158575
📧 Syedadeelrazaa@gmail.com
Support hours: Monday to Saturday, 10:00 AM – 7:00 PM
10. Do you provide customized IT solutions for businesses?
Yes. We offer tailored IT infrastructure solutions including networks, servers, enterprise systems, cloud support, and more, based on your requirements.